Insurance & Eligibility

Coverage is determined by the patient’s health plan, the item requested and the supporting documentation.

We can help patients and providers understand the information needed to begin an equipment request. Coverage, authorization, medical necessity, supplier participation and payment are determined by the applicable health plan and program requirements. An eligibility inquiry or benefits check does not guarantee that an item will be covered, authorized, paid or delivered. Requirements may include a valid order or prescription, clinical documentation, proof of medical need, prior authorization or other payer-specific requirements.